Frequently asked

How should I clean my Buddy Bottle?
To clean your bottle, start by disassembling any removable parts, such as the lid and bottom compartments. Rinse the bottle with warm water and soap to remove any residue. If necessary, use a bottle brush or a sponge to scrub the interior of the bottle thoroughly. Don't forget to clean the lids separately to ensure they are free from bacteria. Rinse all parts with clean water to remove soap residue.

Where does Paws & Pints ship to?
At this time we only ship within Australia HOWEVER, we plan to expand in the near future! Watch this space...

When will I receive my order?
We will dispatch your order within 48 hours of receiving payment. Dispatch times are subject to change and delivery times may be extended in busier times of the year (e.g. during the Christmas period)
Australia post standard: 2-6 business days (may be longer for regional areas)
Australia post express: 1-3 business days (may be longer for regional areas)

Will The Buddy Bottle keep my drinks hot?
Absolutely!! The same double insulation that keeps your cold drinks cold will also keep your hot drinks hot. Perfect for your morning winter walk!

I need to make a change to my order
We understand sometimes these things happen and we will do our best to accomodate you. Please contact our customer service team as soon as possible at hello@pawsandpints.store.
Please note, we cannot guarantee we will be able to make changes to your order so please do your best to ensure all personal details and addresses are correct.